The Art of Engaging in Difficult Conversations

Overview

Difficult conversations tend to be avoided because professionals shy away from the uncomfortable, and the fear of polarizing their relationships. Participants will learn strategies and tactics to engage in productive conversations which address challenges and deepen relationships. They will understand where and why they are avoiding having difficult conversations. This event may be a rebroadcast of a live event and the instructor will be available to answer your questions during the event.

Objectives

• Determine the situations, circumstances, and people where you avoid difficult conversations
• Identify where you are making up a story about the situation
• Distinguish where you are creating obstacles

Highlights

The major subjects that will be covered in this course include:

• Awareness of your mindset entering the conversation
• Tactics to build a pool of meaning
• Clarity around story telling
• Biggest mistakes to avoid

Designed For

Professionals leading a team or project, or will be in the future.

Prerequisites

Experience in a leadership role.

Preparation

None

Notice

You will receive an email from CPA Crossings via Webex with instructions to access the webinar.