Navigating Difficult Conversations with Coworkers

Overview

Conflict is inevitable whenever you have more than one person working together. But conflict doesn't have to be a bad thing. In fact, it's through conflict that some of the most productive conversations, changes, and innovations can occur in organizations...when they're navigated through effective communication. This workshop is designed to help you more strategically approach difficult conversations in the workplace and will arm you with both an understanding of how our minds approach these tough conversations and tools that you can use to approach these conversations more impactfully.

Objectives

• Understand the direction of your communication and how that impacts how you communicate during difficult situations
• Learn a three-step methodology for framing your messaging to help you better navigate almost any difficult conversation
• Gain insights on the role that conflict plays in an organization and how to use it to your advantage

Highlights

• Communication
• Negotiation
• Conflict
• Persuasion
• Management
• Leadership

Designed For

Business Professionals

Prerequisites

None

Preparation

None

Notice

Your webinar can be accessed via https://ctcpas.acpen.com/Account/loginhttps://ctcpas.acpen.com/. If you do not have an ACPEN account, please sign up for an account using the email address you have on file with CTCPA.