Performance Management in Challenging Times
Online
2.00 Credits
Member Price $89.00
Non-Member Price $124.00
Overview
Performance Management is about getting the best out of everyone. It’s about setting the stage so staff can excel as an individual and as a team member. It’s about knowing what to say, how to say it, and when to say it to inspire and elevate staff performance. For staff to hear, understand, and act on performance feedback they have to trust the person delivering the feedback. The feedback must be constructive, useful, and implementable. And surprisingly, the performance management process is as much about listening as it is about delivering feedback. This event may be a rebroadcast of a live event and the instructor will be available to answer your questions during the event.
Objectives
After attending this presentation you will be able to...
- Recall the types of trust and techniques for building trust
- Identify the elements of good and bad feedback
- Evaluate and improve on examples of actual feedback
Highlights
The major topics covered in this class include:
- Building trust
- Providing valuable feedback
- Techniques for active listening
Designed For
Everyone
Prerequisites
None
Preparation
None
Notice
You will receive an email from CPA Crossings via Webex with instructions to access the webinar.
Leader(s):
Leader Bios
Jennifer Elder, Educational Speaker, The Sustainable CFO
Jennifer Elder, CPA, CMA, CIA, CFF, CGMA helps businesses survive in turbulent times with strategic solutions. For more than 20 years, she has been helping organizations future-proof their business by solidifying their strengths, developing eternal vigilance, and creating a future-focused mindset. As a consultant and keynote speaker Jennifer is known for being energetic and enthusiastic, She has conducted seminars for the Fortune 500, the US Government, State CPA Societies, and CPA firms in 44 states and 2 countries. She is a business generalist and an accounting expert who can make the complicated simple, awesomely simple. She is a published author, named a “2015 Woman to Watch” by the AICPA and MACPA, and been awarded Outstanding Educator bythe AICPA for the past three years. When not on the road teaching, she is either living on her boat on Chesapeake Bay or skiing the slopes of New Hampshire with her husband and two cats (no the cats don’t ski!)
Non-Member Price $124.00
Member Price $89.00